Alta won't sync with Android

[Wiltiger]

My Alta synced last night and now won't connect and sync. I've turned off and back on my Bluetooth, the phone, and restarted my tracker, nothing is working. Help!!!

[kaelie16]

I have a samsung galaxy s4 and my fitbit alta wont even sync to my phone and all it says that not working try again help me please

[Wiltiger]

Hoping for a reply from someone from FITBIT, please!?

[Smudge2000]

Glad to see it's not just me! Had a notification this morning that the app updated and may need to restart my phone - which I did - and it hasn't synced since.  Restart phone, close and restart app, turn bluetooth off/on...nada.

[Wiltiger]

So, I just got off with CS by phone, had to unpaid or "forget" my Alta on my Bluetooth settings, then reboot the Alta then sync, and it worked

[Smudge2000]

That worked. Thanks!

[Alexsnowy]

This pm my Alta changed its time an hr on then my phone did same I changed my phone o right time and now it won't sink turned phone on and off reset fit bit still won't sync help please its driving me mad

[Pat53]

I am unable to connect to my Alta fitbit.   what must I do to get it working again?

[kaelie16]

I think fitbits should not be sold anywhere anymore because they dont work
with any phone and the stink