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Alta

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‎07-26-2017 08:36

‎07-26-2017 08:36

My alta wouldn't sync with my phone Galaxy 5. I removed my Alta and then tried to re add the device and it won't even recognize it.

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‎07-26-2017 23:51

‎07-26-2017 23:51

I would try restarting your phone and then restarting your fitbit using this procedure:

 

https://help.fitbit.com/articles/en_US/Help_article/1186/

 

Give this a few tries as it doesn't always work. If it still won't sync after that then there are some more ideas to try in this help file:

 

http://help.fitbit.com/articles/en_US/Help_article/1866

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