help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Android 9.0 Pie and Samsung Galaxy S10e

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎07-21-2019 14:15

‎07-21-2019 14:15

What is the latest news about compatibility of Fitbit 3.1 (and Versa) with Android 9.0 Pie and Samsung Galaxy S10e?  These are fast becoming the most popular Droid operating system and phone in the US.  Fitbit's most recent post seems to be -- 3 months ago.  

Best Answer
0 Votes
3 REPLIES 3

‎07-21-2019 21:24

‎07-21-2019 21:24

I have an S10e, Pie w/ Fitbit 3.1, and I'm not having any issues at all. Works perfectly fine. What's the issue?

Best Answer
0 Votes

‎07-23-2019 07:32

In response to SunsetRunner

‎07-23-2019 07:32

I haven't purchased the s10e yet but I see reports on this forum and the Internet generally that there are sync problems with Android 9.0 or S10 or both. I plan to purchase the S10e in the next couple of days. None of the S10 series has been added to Fitbit's list of approved phones. I'm currently using Droid Maxx with only Android 4.4.4 and Fitbit 2.75.1 (latest version Google Playstore will provide for that Android OS). The firmware on the Versa is the 32.33.1.30. Bluetooth is unstable for my current combination. Probably didn't express myself well but my point was that it is possible to sync with computer, and owners of new phones and Versa should "trust, be patient and wait" for Fitbit to catch up.

Thanks for your encouraging post. Makes my purchase of Versa and S10e much more comfortable.
Best Answer
0 Votes

‎07-29-2019 06:02

In response to SunsetRunner

‎07-29-2019 06:02

I, too, purchased a Samsung Galaxy S10e and having been using it successfully with Android 9 and Fitbit 3.2 for a week.

Best Answer
0 Votes