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Android App Freezing

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Hello everyone.

I just got my fitbit two days ago and I'm having a problem with the app freezing on the account screens. I cannot select or scroll on the badges, friends or settings screens. I read that this is a problem for people with the iPhone but I'm using a Galaxy Note II. I've restarted my phone and unistalled the app but nothing has worked. The temporary solution that seems to be working for iPhone users is to turn off bold text in the phone settings but I don't think this is an option for me using Android.

Does anyone else seem to be having this problem or have any ideas on a fix?
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1 REPLY 1

That's mysterious @Heather_Darlin

 

Feel free to contact the Fitbit Support Team (Click here to contact)

 

Mention what you've already tried to speed things up.

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