09-28-2017 13:35
09-28-2017 13:35
Hi.
I am really frustrated with the track exercise function on the Android app on my Galaxy A5. It'll track it when I am out but it's hit and miss whether it saves it or not. It shows I have completed it then disappears!!
I have a Flex.
Any suggestions please?
Best Answer10-01-2017 10:35
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10-01-2017 10:35
Thanks for joining the Forums @DrEwDaNi.
That sounds frustrating. I'd like to ask you some questions, however. Are you tracking the activities through your mobile device or with the tracker itself?
I'm asking because if you're tracking any activities with your A5, there is a chance that the tracking will not work correctly because the A5 is not currently a supported device.
Look forward t your reply.
Best Answer