help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Android App will not open

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-22-2020 03:24

‎10-22-2020 03:24

The latest version of the Fitbit App for Android will not open. I have a Nokia 1.3 using Android 10 Go Edition. It shows the white screen with logo and then immediately closes. I followed the follow step and It still does not work: 

 

  1. Force quit the Fitbit app.
  2. Uninstall the app from your mobile device.
  3. Make sure that the Android version is up to date.
  4. Reboot your mobile device.
  5. Reinstall the Fitbit app.
Best Answer
0 Votes
1 REPLY 1

‎10-28-2020 15:18

‎10-28-2020 15:18

Why is this being ignored, and left up to the community to resolve. This is an App Development issue.

Best Answer
0 Votes