help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Android Fitbit app 4.39 install -- LOST ALL HISTORY

‎04-03-2025 06:51

‎04-03-2025 06:51

On April 2, 2025 the latest Fitbit application was auto updated on my Pixel device.   As a result, I have lost ALL historical data (past 10 years).

The only data is from when I switched from OLD Fitbit ID to my GMAIL account ID.

In Dec 2024, I migrated from OLD Fitbit Id to my GMAIL account.   The new Fitbit app is only showing data from December to now.

How can this get resolved?   How can I get back all my historical data?

Best Answer
0 Votes
0 REPLIES 0