11-20-2019
12:22
- last edited on
11-21-2019
18:08
by
LizzyFitbit
11-20-2019
12:22
- last edited on
11-21-2019
18:08
by
LizzyFitbit
Being a Fitbit user for over two years now I would like to share some observations with the Community.
We have 4 Fitbit devices in our family: 3 x Charge 2 and one Versa. I have the Versa and Charge 2 both connected to my Android phone and my wife and son have their Charge 2's.
The Good:
The Bad:
The Ugly:
I really suggest that Fitbit concentrates on fixing the sync, distance and other big issues rather that changing the colors or other cosmetic things. It that's not possible for some reason, let's hope that Google brings the necessary resources to fix these long lasting issues for good.
Cheers,
Tim
Moderator edit: updated subject for clarity
11-21-2019 18:19
11-21-2019 18:19
Hi @Timppe. Welcome on board!
It's great to know that your family is part of Fitbit and thanks for taking the time to share detailed feedback about the Fitbit app on Android. Our team constantly works on every product based on the comments posted in the Forums to deliver what our users want and need, and I'm sure this post won't go unnoticed.
In regards to the issue with the map details not matching the exercise summary, this has been reported to our team and they're currently working to bring a solution to all our members as soon as possible. At this moment we don't have a time frame, but I'd recommend to keep the Fitbit app up-to-date to ensure that you'll get the latest improvements.
With the heart rate icon, it'll have pumping effect when you have your phone and Fitbit nearby, syncing and with the live data function enabled. This will not happen with the activity stats (steps, floors, calories, etc), instead the circle will be filling out during the day to let you know how close you're from reaching the goal.
If you have any other question, feel free to let me know.