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Android Sync Issue

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‎08-12-2017 08:39

‎08-12-2017 08:39

My fitbit flex says it is syncing and even has the bar that goes across the top to say it is, but the steps aren't showing up on the screen.

 

Any advice?

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‎08-14-2017 06:17

‎08-14-2017 06:17

Hello @vickym95, it's nice to see you here in the Fitbit Community! I'm wondering if your stesp are showing correctly on your tracker' screen?

 

Perhaps the following post will give you some additional recommendations to address this issue: Having trouble syncing? (here's how to fix this).

 

Also let me know if what brand of mobile phone you have and if you have updated the phone OS recently.

 

See you around and hope this helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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