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Android Syncing Issues

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‎03-27-2017 06:48

‎03-27-2017 06:48

I found that I'm suppose to reference the following if I am having syncing errors...

 

RESOLVED 02/28/17: New Dashboard is not updating stats after sync

 

I just realized this morning that my Samsung S7 hasn't synced with my Charge 2 since March 20th.  I am not getting phone call notifications either.  I have All-Day Sync on and Always Connected on. 

 

Earlier in March I had to uninstall/reinstall the app in order to even get the sync function to work. 

 

Please help - my work sponsors a program with a steps/point system and the system syncs with Fitbit.  If steps are not logged within 4 days I don't get points or entered into the award program.  I need this fixed ASAP.  Thank you!

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‎03-27-2017 07:07

‎03-27-2017 07:07

I'm having similar issues with my Alta- frequent sync errors, which cause problems with my weight loss program. Please advise on how to fix this! 

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