Hello @Tracfit, welcome aboard to the Fitbit Community. Go to your phone settings and then for the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and finish this workaround by restarting your phone. When your phone has initialized again, go back to your app and try again.
If is not letting you go through, try to log in using your online Dashboard and try to change the password from there.
If the issue persists, please let me know to keep looking in to this.
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