10-29-2020 01:24
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SunsetRunner
10-29-2020 01:24
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Recently my app has been giving me a load of issues. 1st my versa turned itself off and wouldn't turn back on until 4 days later...now app won't work...tried all the usual to the point where I have now done a factory reset and now I just keep getting network down for maintenance message. Used the chat function where I was told that she would need to speak to someone and I will get an email...that was 3 days ago....now have no watch

10-31-2020 10:32
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10-31-2020 10:32
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Usually down for maintenance is a cloud server error, but I would try with the phone connected to WiFi then cell service.
Maybe restarting the phone.
But why would someone do a factory reset, that usually will only add more problems when the problem is with the Fitbit app on the phone or in the cloud.

10-31-2020 10:41
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SunsetRunner
10-31-2020 10:41
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tried everything thats why I did a factory reset.....then finally found it
would work on 4g but not over WiFi....then it started working on wifi
again until 2008 last night and now again won't work on either....its a
joke...service support is useless...
Mr MA Stevens

10-31-2020 18:10
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10-31-2020 18:10
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I would try getting another device...that is not a Fitbit.
I have had issues. Get one fixed and another problem arises.

