Android app not working

[SunsetRunner]

Recently my app has been giving me a load of issues. 1st my versa turned itself off and wouldn't turn back on until 4 days later...now app won't work...tried all the usual to the point where I have now done a factory reset and now I just keep getting network down for maintenance message.  Used the chat function where I was told that she would need to speak to someone and I will get an email...that was 3 days ago....now have no watch 

[Rich_Laue]

Usually down for maintenance is a cloud server error, but I would try with the phone connected to WiFi then cell service. 

Maybe restarting the phone. 

But why would someone do a factory reset, that usually will only add more problems when the problem is with the Fitbit app on the phone or in the cloud. 

[SunsetRunner]

I have tried the uninstall/reinstall wifi router reboot. Phone reboot....I
tried everything thats why I did a factory reset.....then finally found it
would work on 4g but not over WiFi....then it started working on wifi
again until 2008 last night and now again won't work on either....its a
joke...service support is useless...

Mr MA Stevens

[DebbieMclemore]

I would try getting another device...that is not a Fitbit.

I have had issues. Get one fixed and another problem arises.