help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Android app running on the background

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎09-26-2020 10:18 - last edited on ‎09-29-2020 17:21 by Fitbit Moderator

‎09-26-2020 10:18 - last edited on ‎09-29-2020 17:21 by Fitbit Moderator

How do I get the app to go not run all the time? I recently switched to a new phone and installed the app but it seems to run all the time.

 

Moderator Edit: Clarified subject

Best Answer
0 Votes
2 REPLIES 2

‎09-26-2020 12:35

‎09-26-2020 12:35

There is a part of the app that needs to be running in the background. 

This handles the connected Bluetooth, weather requests, sends notifications, etc

 

If you want to stop it, you would do this through the phones settings, apps, Fitbit, stop app. 

Best Answer

‎09-29-2020 17:19

In response to Rich_Laue

‎09-29-2020 17:19

Hi @Mcallan1956, welcome to the Community Forums!

 

Thanks for bringing this to our attention. To better assist you with this, can you please specify which phone are you using? Just as @Rich_Laue mentioned, the Fitbit app will work on the background due to the features of your Fitbit device. You can also learn more about this on our help article: What should I know about using the Fitbit app on my Android phone?  

 

Let me know if you have any additional questions. 

Best Answer
0 Votes