09-04-2017
07:56
- last edited on
09-06-2017
05:55
by
RobertoME
09-04-2017
07:56
- last edited on
09-06-2017
05:55
by
RobertoME
When you edit and remove icons, after a few days or several updates to sync it sometimes goes back to the full icon selection and forgets your saved choices, please fix.
Moderator Edit: Updated Subject For Clarity.
Answered! Go to the Best Answer.
09-11-2017 13:22
09-11-2017 13:22
Thank you, I have tried your suggestion and currently the dashboard hasn't changed it can sometimes take a few days, fingers crossed.
09-06-2017 05:53
09-06-2017 05:53
Hello @Snowman2k, good to see you around. I was looking for similar reports about this issues but I wasn't able to find more scenarios, so I can say is too early to consider this is an issue. I have tried to replicate the same scenario since you posted but so far I haven't obtained the same result.
I appreciate you have brought this to my attention and I suggest to try the following steps:
Log out from your Fitbit app and go to your phone settings. Access to the App manager option and look for the Fitbit app in your downloaded apps list. Once you are there, clear the app cache and data and proceed to "Force Stop" the app. Finish the workaround by restarting your phone. When your phone has initialized, go back to your app and try again.
Hope this helps and keep me posted how it goes.
"Great things are done by a series of small things brought together.” What's Cooking?
09-11-2017 13:22
09-11-2017 13:22
Thank you, I have tried your suggestion and currently the dashboard hasn't changed it can sometimes take a few days, fingers crossed.
09-19-2017 08:33
09-19-2017 08:33
Hello @Snowman2k, I was around and I saw your reply. I'm wondering how it goes after our last interaction. Were you able to resolved the issue with your tile configuration? you mentioned sometimes it may take a few days for the issue reappear.
Keep me posted. Hope everything is working good at this point.
"Great things are done by a series of small things brought together.” What's Cooking?
09-25-2017 14:21
09-25-2017 14:21
Worked now for almost two weeks including a fitbit software update, looks like cured, thank you.