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Android not syncing to versa

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‎08-03-2019 13:22

‎08-03-2019 13:22

The last month my pixel 3a won't stay connected to my versa. I turn the phone on and off, turn Bluetooth on and off and try and reconnect each day. Some days it randomly syncs like it's suppose to but when I want it to updated it doesn't. And I like seeing the GPS maps when I work out and the sleep. My phone hasn't synced with the versa for 2 days now and I've tried everything. Apps updated.

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‎08-04-2019 16:33

‎08-04-2019 16:33

Hi @Emjulz88 thanks for bringing this to my attention, it's a pleasure to give you a hand with your syncing concern and a warm welcome to the Community Forums too.

 

First, let me appreciate your effort and patience troubleshooting this situation prior to posting. If you haven't already done so, I recommend you to check how the syncing procedure works here and see if there's a missing requirement on your Google Pixel 3A mobile device that's preventing the syncing procedure to be completed. Also, you can move forward to the troubleshooting steps that are specified on: Why won't my Fitbit device sync? and let me know how it goes. 

 

Keep me posted, I'll be around if you need anything else.

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