Information

[Milamcw1]

Am trying to pair my charge 2 to my new phone Samsung A40 and not sure how to do it as always had iPhones can any help me 😉

[JohnnyRow]

As far as I know, procedure is just the same on Android and iPhone, other than maybe an occasional slightly different wording or such.  Have you tried and found something different?

Or is the issue that this is the first time you have switched phones?

[Milamcw1]

Hi thanks it, s the first time I,ve change my phone the guy said have put watch onto  to pair but not sure how this is done as cant find instructions for watch 🙄Sent from my Samsung Galaxy smartphone.

[JohnnyRow]

Download fitbit app onto new phone from Google Play store.

Log in with same ID/email you have been using.

Go to Account page by tapping circular picture icon near top left.

Look for and tap 'Set up a Device'  and follow directions.

[Milamcw1]

Thanks for your help I.ll do that 😊Sent from my Samsung Galaxy smartphone.

[Rich_Laue]

It actually is easier when switching phones. 

On the old phone, if it is still nearby and on, Log out of the Fitbit app. 

Install the Fitbit app on the new phone. 

Log into your Fitbit account. 

Since you did not remove the tracker from your account. 

The app will ask for some permissions and then sync. 

This works because a user does not setup a tracker to their phone, but sets up the tracker to their Fitbit account.