Android screen stays on after relaxation audio finishes

[Zeebalot]

I've just started using the relaxation audios for sleep. After the audio finishes, it keeps the phone screen on. Pointless to have the phone screen on all night if I'm using the audio to fall asleep with!!

What an I doing wrong, as surely this can't be by design!!

[RicardoFitbit · Accepted solution]

Hi @Zeebalot, welcome to the Community Forums! Sorry for the delay in responding your post.

Thanks for bringing this to our attention and for the details that were shared in your post. To better assist you with this, can you please let me know which Android mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps:

1. Force quit the Fitbit app.
2. Uninstall the app from your mobile device.
3. Make sure that the Android version is up to date.
4. Reboot your mobile device.
5. Reinstall the Fitbit app.
6. Login using your account credentials.

Let me know how it goes and if you have any additional questions.

[Zeebalot]

Hello. I've tried all above and it's still doing the same. On my Sony Xperia 10 and Motorola one vision.