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Android sync failure

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‎12-14-2016 04:39

‎12-14-2016 04:39

Somewhere in the updates they screwed up the sync between the fitbit and device. My Android must be turned off then on to find the fitbit but my Apple phone works fine. Since maybe the last update. Very annoying. Only happens on the Android. 

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2 REPLIES 2

‎12-15-2016 03:52

‎12-15-2016 03:52

Good to have you in the Community @Riverpacrat. If your tracker is not syncing with your Android device, I recommend following the instructions provided in the I can't sync my tracker - Android App post. 

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎12-15-2016 15:10

In response to AlejandraFitbit

‎12-15-2016 15:10

No App update found. I'm confident there is some bug in the App. Everything with the fitbit program is working fine, but this tablet. It requires turning off and on to find the fitbit to update the dashboard. Nothing mentioned helped plus not making sense either.

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