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Not receiving text/call notifications charge 2

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‎12-14-2016 18:18

‎12-14-2016 18:18

I'm not receiving text/call notifications on my Motorola Droid Turbo 2. I have reset everything, deleted the app and reinstalled it, turned Bluetooth off and on, selected the "forget" option with Bluetooth and re-paired my Fitbit Charge 2. I do not see a "notifications" option anywhere on my Fitbit app. Please help. Thank you.

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2 REPLIES 2

‎12-15-2016 03:27

‎12-15-2016 03:27

It's great to see a new member of the Community @bdennis91. Thanks for troubleshooting this inconvenience by yourself. If you are having problems with this feature, I recommend following @MarreFitbit's instructions in the My tracker isn't receiving notifications (Android Fitbit app) post.

 

I hope this helps, let me know how it goes. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

Best Answer

‎12-15-2016 07:52

In response to AlejandraFitbit

‎12-15-2016 07:52

Thanks so much! I finally got this fixed last night, once I went to the new dashboard and clicked on the picture of the Fitbit I found the notification settings lol. Thanks for your help!

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