help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Android turbo sync issue

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎03-19-2016 09:25

‎03-19-2016 09:25

I've trouble shoot everything. Location is on. I've reloaded the app again, resynchronize the fit bit to my blue tooth and it can't find it. I've turned my phone off then back on. I'm stubbed as to what to do next. It's Madden needless to say. Any ideas on how to fix this.
Best Answer
0 Votes
4 REPLIES 4

‎03-19-2016 13:17

‎03-19-2016 13:17

You do not pair your tracker through your phone. In fact, it will never show as paired unless you have enabled notifications in the app. Are you ever able to sync?

Best Answer
0 Votes

‎03-19-2016 14:21

In response to SunsetRunner

‎03-19-2016 14:21

Yes I have it's just been since Monday I can't.


Sent from my Verizon Wireless 4G LTE DROID
Best Answer
0 Votes

‎03-19-2016 14:21

‎03-19-2016 14:21

Yes, it's just been since Monday I can't
Best Answer
0 Votes

‎03-19-2016 17:37

‎03-19-2016 17:37

Well it finally connected.. Why I have no idea, how no clue. I'm just chalking it up to a bug in the system. Thanks anyways for your help.
Best Answer
0 Votes