App No Longer Shows Step Count Now Shows Cals Burned

[Masonsflower]

Noticed this morning that my app (Galaxy S20) no longer shows step count.  In it's place is my calories burned.  I cannot change this, and when I scroll back for a week the change appears to be retroactive.  Also, sleep is no longer on my dashboard either; I now have to go into the "Premium" section of the app to find it.  Is this all a glitch or is this the new look of Fitbit?  I don't like it!!

[SunsetRunner]

Hello @Masonsflower 

Let’s try this: Log out of your Fitbit App. Go to the settings on your Android phone then scroll down to apps. Find Fitbit in the list of apps and tap it. Now tap storage then tap Clear cache (do not tap clear data) then tap force shut. Restart your Android phone then log back into the Fitbit app. 
😃 Hopefully this sorts things out and gives the the best solution to your issue. Please come back to tell me how it went

[Guy_]

Hi @Masonsflower  - if the suggestions supplied by @SunsetRunner don't help, you may have to hit Edit in the right hand corner of your goals ( the place calories shows), there you can add steps and move the icons around to makes steps the main goal then click Done.

[Masonsflower]

That wasn't an option. I did have the Ionic, so I thought maybe it had
something to do with the recall. I am sending it back and getting
something different. I am hoping by the time I get my new watch hooked up,
I won't have this issue.

[Guy_]

@Masonsflower - quite frankly, replacing the watch with another Fitbit watch is unlikely to resolve the problem as it may be an app problem.

In the Fitbit app, click profile photo, Help & support, Contact Customer support before any action.