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App V3.0 constantly crashes

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‎07-15-2019 08:34

‎07-15-2019 08:34

Is anyone else having issues with the fitbit app constantly crashing?  I'm running the app version 3.0, still on the old interface, Android OS 8.1

 

It is more prevalent whenever I am moving around in the notifications area.  I have to start, or force stop and restart this thing no less than 20 times a day, sometimes twice within a minute.  This issue has been going on for a while now, but it seems to be getting worse.  Either that or I'm just losing my patience

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4 REPLIES 4

‎07-15-2019 18:36

‎07-15-2019 18:36

I'm unble to do anything since the update.  Unfortunately, Fitbit has stopped.... 

 

Very disappointed. Note 4.  6.0.1

 

 

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‎07-16-2019 08:27

In response to CindyNY

‎07-16-2019 08:27

Can I get somebody from fitbit to acknowledge this issue of dozens of crashes daily from your Android app?

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‎07-22-2019 08:23

In response to SunsetRunner

‎07-22-2019 08:23

I wish I had a dollar each time this came up throughout the day (15+ times).  FITBIT Can I please get some help???  The Garmin Connect app works perfectly.  I don't want to totally switch over but you're leaving me with no choice.  I have sent feedback many many times. Stop ignoring customer's problems and offer up some support.

 

FitbitCrash.jpg

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‎07-31-2019 11:16

In response to SunsetRunner

‎07-31-2019 11:16

Ok fibbit, have it your way.  I've quit using this junk altogether, and am solely on the Garmin connect app.  I will be sure to let my local running club of over 1400 members know the lousy experience with your products and your support, and will steer people clear of your junky products, and recommend they get Garmins.

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