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App Version 2.91 wont sync with Charge 3

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‎04-12-2019 11:32 - last edited on ‎04-14-2019 07:31 by Fitbit Moderator

‎04-12-2019 11:32 - last edited on ‎04-14-2019 07:31 by Fitbit Moderator

Come on now Fitbit!  This is becoming extremely tiring.  Every time you do an update, I cannot sync, or receive texts.  This time I deleted the watch from phone and tried to reinstall, but it gets stuck after I enter the numbers.  Please fix this since I am unable to use this watch.

 

 

Moderator edit: Clarified subject

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1 REPLY 1

‎04-14-2019 07:29

‎04-14-2019 07:29

Hello @gabesdaddee.

 

I apologize for the delay in my response. Thanks for trying to setup the Fitbit again to get it to sync after the update.

 

Let's try to follow all of the steps listed in this help article. They should definitely help in getting your device paired and syncing correctly.

 

Keep me posted on how it goes or if you have any other questions.

Lanuza | Community Moderator

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