help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App crashes when clicking exercise tile

ANSWERED
Replies are disabled for this topic. Start a new one or visit our Help Center.

‎10-20-2016 22:51 - last edited on ‎10-25-2016 12:26 by Moderator Alum

‎10-20-2016 22:51 - last edited on ‎10-25-2016 12:26 by Moderator Alum

Hmm...my interface looks different than the.one in the screen capture. Also my app seems to crash when I do select the exercise icon

 

Moderator edit: edited title for clarity

Best Answer
0 Votes
1 BEST ANSWER

Accepted Solutions

‎10-25-2016 12:27

‎10-25-2016 12:27

@paintbetty Thank you for confirming that uninstalling and reinstalling the app resolved the app crash issue. I appreciate the follow-up and self-troubleshooting attempts. Thanks again!

Erick | Community Moderator

It's all about the food! What's Cooking?

View best answer in original post

Best Answer
0 Votes
2 REPLIES 2

‎10-20-2016 23:12

‎10-20-2016 23:12

I ended up uninstalling and then re installing the app and it's working fine. Thanks for your answers and help!
Best Answer
0 Votes

‎10-25-2016 12:27

‎10-25-2016 12:27

@paintbetty Thank you for confirming that uninstalling and reinstalling the app resolved the app crash issue. I appreciate the follow-up and self-troubleshooting attempts. Thanks again!

Erick | Community Moderator

It's all about the food! What's Cooking?

Best Answer
0 Votes