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App crashing all the time

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‎06-10-2021 02:51

‎06-10-2021 02:51

I was exciting to receive my sense watch two days ago. But it is annoying that the app from google play keeps crashing all the time. I have installed and uninstalled many times as others have suggested. But this is useless as every time I want to open the app, I had to first uninstall and reinstall the app. I saw lots of people have commended in the google play and complained this issue. How could the fitbit ignore this problem for such long time? 

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3 REPLIES 3

‎06-11-2021 22:19

‎06-11-2021 22:19

It may be specific to your phone. Probably best to contact Fitbit Support directly. They may be able to help you.

Author | ch, passion for improvement.

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‎06-30-2021 22:22

‎06-30-2021 22:22

looks like it isn't just you.

i have had to delete the saved content and sign in repeatedly as well

 

nokia 7.2 with android 10

 

when I last used the app years ago it was good, now it is pants.

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‎06-30-2021 23:02

In response to SunsetRunner

‎06-30-2021 23:02

I may have worked it out.

my phone auto installed fitbit to the SD card.

 

When i noticed this and moved the app to internal storage the app suddenly became responsive again..

 

If i don't come back by a week assume the problem is resolved for me..

 

I hope this works for you.

 

 

DEVS: please detect the install location and provide a popoup

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