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App crashing when tapping Mindfulness tile

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‎02-26-2021 01:38 - last edited on ‎02-27-2021 12:37 by Fitbit Moderator

‎02-26-2021 01:38 - last edited on ‎02-27-2021 12:37 by Fitbit Moderator

App crashing and closing if click on mindfulness tile to go into this section, always was working before.

 

Moderator Edit: Clarified subject

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2 REPLIES 2

‎02-27-2021 12:37

‎02-27-2021 12:37

@Wannieb Hi there. Thanks for the details mentioned. 

 

Please try the following troubleshooting: 

 

- Log out from the app 

- Force quit it 

- Restart your phone 

- Log back in 

 

If you're still experiencing this, let me know the phone model and OS installed on it. 

 

Hope this helps. 

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‎03-02-2021 01:58

In response to SilviaFitbit

‎03-02-2021 01:58

Still happening even after OS update. On Samsung s20 android version 11

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