App interferes with other Bluetooth Device

[KelticKat]

Every time I try to access another bluetooth device I have uninstall the fitbit app from my phone. Every bloody time!

I assume it's trying to sync constantly and therefore the bluetooth can't see the other device. Is there a setting somewhere that I can have the fitbit sync when I open the app? Or when I'm on my home wireless connection?

[RicardoFitbit]

Hi @KelticKat, welcome to the Community Forums! 

Thanks for bringing this to our attention and for the details that were shared. To better assist you with this, can you please let me know which Android mobile device are you using? When was the first time you experienced this issue and how many times since then? In the meantime I receive your answers, please try the following steps and let me know if the issue persists:

1. Force quit the Fitbit app.
2. Uninstall the app from your mobile device.
3. Make sure that the Android version is up to date.
4. Reboot your mobile device.
5. Reinstall the Fitbit app.
6. Login using your account credentials.

Keep me posted and let me know if you have any additional questions. 

[KelticKat]

Moto G7 -- As far as I can tell it's always been an issue.