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Fitbit app 3.20 draining battery on Samsung S8

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‎05-05-2020 13:25 - last edited on ‎05-06-2020 19:13 by Fitbit Moderator

‎05-05-2020 13:25 - last edited on ‎05-06-2020 19:13 by Fitbit Moderator

My FitBit app updated to version 3.20 and it is draining my battery. Has anyone else experienced this? Any solutions available?

 

Moderator edit: Subject for clarity 

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‎05-06-2020 19:12

‎05-06-2020 19:12

Hi @bar421, welcome to the Community Forums! Sorry for the delay in responding your post.

 

Thanks for bringing this to our attention. To better assist you with this, can you please let me know if you experience this battery draining issue in the past or just after updating the Fitbit app? Did you notice this issue after checking the app battery consumption on your Samsung Galaxy S8 settings? More details will be appreciated.

 

Keep me posted and let me know if you have any additional questions.

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‎05-06-2020 19:55

In response to RicardoFitbit

‎05-06-2020 19:55

Hello! I started noticing this issue after updating to the new version of
the app. This has also happened to me in the past with other app version
updates. I noticed the battery draining when I took it off the charger and
it very quickly dropped to 80%. I also checked the the device manager on my
Samsung and the app was using 19% of the battery.
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