I'm right there with the rest of you. I prefer the One and have been using it for 10 years. The old dashboard worked great. The app is so frustrating. I spent time with a very nice, patient service rep on the phone on Wednesday to download the app and get it started. It showed my current steps and he thought all was well with the world. Wrong. It wouldn't synch with Weight Watchers (which I need to do to control my health insurance costs through my employer) and it won't save the information for the day to the app. I spent another 3 hours with support chat today. They were very patient as well, had me send them screen shots, and in general seemed like they were trying to come up with a fix. I recorded the One's info at 11:59 tonight and had over 9,000 steps. Now at least it is recording yesterday but it recorded it at 1,923 which is the number it has been opening with each time I opened the app today before it updated to current steps and that is the number it reported to Weight Watchers. It is obviously having some kind of conversation with WW but it is incomplete and it isn't holding current data to record for the day. Everything else back to August is at 0 activity. I don't want a wrist device. I have a Samsung LTE watch and don't want to use two wrist devices. The watch is because I don't carry my phone when I walk the dog but need something for communication in case of an emergency. It doesn't track steps well and the battery needs charging every 14 hours so invariably sometime throughout the day I forget to take it off the charger when dog and I go for a stroll. I'm frustrated that what was simple and worked has been replaced with something no one knows how to program or fix. Right now it is pretty useless to me and occupying way too much of my time. My case has been escalated up the ladder. Will see if anyone can come up with a solution. I'll bookmark this page and report back if they are able to fix it for me.
