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App not showing sleeplog

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‎12-09-2018 10:42 - last edited on ‎12-11-2018 07:25 by Fitbit Moderator

‎12-09-2018 10:42 - last edited on ‎12-11-2018 07:25 by Fitbit Moderator

Sleep activity suddenly disappeared, do not see option to get it back

 

 

Moderator edit: Clarified subject

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‎12-10-2018 07:09 - edited ‎12-10-2018 07:09

‎12-10-2018 07:09 - edited ‎12-10-2018 07:09

Welcome to the Forums @Jpsull.

 

Let me help you with this.

 

Is this happening on the Fitbit app or are you referring to something on the Fitbit itself?

 

If it is happening on the app, I'd recommend that you try to follow the steps listed in this help article. If the sleep tile is hidden then doing that will let you get it back.

 

Look forward to your reply. 

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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‎12-10-2018 07:18

In response to LanuzaFitbit

‎12-10-2018 07:18

The sleep disappeared from the app on my phone.  I contacted Fitbit support, and they walked me thru the set up again, and now it is back working.
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‎12-11-2018 07:50

In response to Jpsull

‎12-11-2018 07:50

Hello @Jpsull.

 

Thanks for letting me know that our support team helped your out! Glad to read that it is all working correctly.

 

If you have the time, be sure to visit one of our Discussion boards. Lots of different topics to talk about with other users so maybe one will pique your interest.

 

Let me know if you have any further questions.

Lanuza | Community Moderator

Remember to vote for posts that helped you out! Tired of the same workout music? Try a Podcast! 🙂
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