03-12-2022 13:55
03-12-2022 13:55
The android app struggles to show step history. It appears to count the steps each day but when you look at the graph it is missing days of data. I can see the data in the website dashboard. Expanding and shrinking the graph doesn't help. I was having similar issues with the sleep data but that seems to be mostly fixed when expanding and shrinking the graph. I have done the 3 pulse reset. Eventually I can get the steps to show up with some combination of device reset, syncing, clearing app cache, checking the webpage dashboard but it really shouldn't be this daily hassle and not sure what actually fixes it. Whatever was done to fix the sleep part of the app should be done to the step portion too. I am glad that I don't have to pay for premium but I certainly would not if I did.
03-13-2022 10:20
03-13-2022 10:20
@stinglybell I am moving your post to the Android forum, a better fit for your issue.
Laurie | Maryland
Sense 2, Luxe, Aria 2 | iOS | Mac OS
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