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App not syncing with my Versa

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‎05-24-2018 12:58 - last edited on ‎05-29-2018 09:26 by Moderator Alum

‎05-24-2018 12:58 - last edited on ‎05-29-2018 09:26 by Moderator Alum

My android app is not syncing with my versa. I am losing steps etc. Getting really annoying. 

 

 

Moderator Edit: Updated Subject For Clarity.

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‎05-29-2018 09:25 - last edited on ‎01-24-2026 07:07 by Fitbit Moderator

‎05-29-2018 09:25 - last edited on ‎01-24-2026 07:07 by Fitbit Moderator

Thanks for stopping by @Icymummy, nice to see you again in the Fitbit Community! I'm sorry for the late response. I was reading your Versa watch is not syncing with your Fitbit app.

If the issue persists, don't forget to review if the Fitbit app is updated to the most recent version. Recently was released a new version that contain stability improvements.

If even with the new update, you still see the app is not syncing. Give it a try to these suggestions: Why won't my Fitbit device sync?

Take care and hope this helps.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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