help menu

Join us on the Community Forums!

  • Community Guidelines

    The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.

  • Learn the Basics

    Check out our Frequently Asked Questions page for information on Community features, and tips to make the most of your time here.

  • Join the Community!

    Join an existing conversation, or start a new thread to ask your question. Creating your account is completely free, and takes about a minute.

Not finding your answer on the Community Forums?

Cancel
Turn on suggestions
Auto-suggest helps you quickly narrow down your search results by suggesting possible matches as you type.
Showing results for 
Show  only  | Search instead for 
Did you mean: 

App not working

Replies are disabled for this topic. Start a new one or visit our Help Center.

‎02-27-2023 09:01

‎02-27-2023 09:01

I can't get passed the login page on my app. I've uninstalled. Reinstalled. Changed password (with advice from live chat...which worked, until I realized it was just the SITE not the APP).......anyone else???

 

Best Answer
2 REPLIES 2

‎02-27-2023 10:58

‎02-27-2023 10:58

No, not been having this problem myself today, but it has been down a few times in the last couple of weeks. if you are not sure, then try checking Down Detector.  https://downdetector.com/status/fitbit/ 

Best Answer

‎02-27-2023 11:58

In response to thefastone

‎02-27-2023 11:58

Good answer, thefastone, that's the problem that I've seen too, the Fitbit site needed to reinstall the SSL certificate and may be seeing the same problems with the internal data transfer addresses - I couldn't get anything working early this morning but it's OK now.

Best Answer
0 Votes