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App randomly logging me out

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‎07-28-2017 05:05

‎07-28-2017 05:05

After a recent update, the Fitbit app is randomly logging me out. Sometimes while I have the app open, and sometimes when I open it to do something. This is on a pixel XL.

 

Also can we get some speed improvements for the calorie tracker??

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‎07-29-2017 07:42

‎07-29-2017 07:42

Hello @UNDEADtofu1337, let me give you a warm welcome to the Fitbit Community! This is a first for me since I haven't heard from a similar scenario but we can try a few things.

 

Why don't you try instructions of the following post? You'll see the scenario is different, but the steps will apply to the issue you are experiencing.

 

If this is not helping, try to uninstall the app and reinstall it again, but make sure you sync before to proceed.

 

Keep me posted how it goes, I'll be around.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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