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App saves incorrect run times

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‎03-17-2017 12:17

‎03-17-2017 12:17

I run 3.6mi every day. When I look at my watch at the end of the run its usually around 36-38 mins time frame that I ran. When I sync the watch to my phone and go to look at the run stats, the app tells me the total to run time is in the 43-44 minute range. Why does the app run stats differ from my actual run? 

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1 REPLY 1

‎03-18-2017 05:26

‎03-18-2017 05:26

Hi there @Spsb1993, its nice to see you have joined to the Fitbit Community! How are you tracking your Run exercise? Are you using any feature of your Fitbit tracker or the Fitbit app?

 

Let me know these details so I can have a closer look to find a solution. If you can share a screenshot too it will be very helpful.

 

I'll be looking forward to your response. See you soon.

Roberto | Community Moderator

"Great things are done by a series of small things brought together.” What's Cooking?

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