The Fitbit Community is a gathering place for real people who wish to exchange ideas, solutions, tips, techniques, and insight about the Fitbit products and services they love. By joining our Community, you agree to uphold these guidelines, so please take a moment to look them over.
Can't even login. Cleared my cache, turned wifi and bluetooth off, uninstalled and reinstaled the app, restarted the phone, restarted the fitbit, tried again, and no luck. Please help!!! 😞 Android 5.0.1 on Samsung Galaxy Note Edge...
Mine says the same, it has been like it all day. For the past few weeks I have had problems syncing to my phone, was just told by Fitbit to sync to a compatible device and that there isn't a problem. Everyone I know who has a Fitbit is having problems but Fitbit refuse to acknowledge it. I will never buy another Fitbit.
Mine says the same, it has been like it all day. For the past few weeks I have had problems syncing to my phone, was just told by Fitbit to sync to a compatible device and that there isn't a problem. Everyone I know who has a Fitbit is having problems but Fitbit refuse to acknowledge it. I will never buy another Fitbit.
Hi, since the latest ionic firware and fitbit app upgrade sync is working great. I haven't had a single problem since. Please make sure you have the latest versions. If it still doesn't work restart your phone and make sure the fitbit sunc service is running.
Mine has been working most of the time for the past few weeks. Fitbit told me it was nothing to do with them it was my phone. The latest update cured the problem...
Someone else mentioned the VPN issue, so I paused mine and tried to login, but it didn't seem to help. When I went to log back into the app after restarting my VPN, it let me in. IP address banned, maybe? Coincidence? Who knows. I will say that these issues have cropped up enough that I've already picked out my new Garmin replacement, so the next Fitbit issue that comes my way will be resolved with a new purchase.
