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App showing error message

Screenshot_20260425_112313_Device care.jpg

Moderator Edit: Clarified subject

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3 REPLIES 3

Forums are saying Google is aware and a fix in 48 hours. So annoying you search and it says do all of these steps to install, restart etc. Why when Google is aware it will not work. I restart my phone at least 2 times a week to reset the unstable app.

 

Moderator edit - word choice

 

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Hello @Ncrooks , @Cab12345 

The issue has been escalated and the team is actively working on fixing the problem. 

I've seen other users report that uninstalling and re-installing has fixed the problem for them. Please try this and see if it works for you. 

Rieko | N California USA MBG PE

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Normally, the first thing I would try, is hold my finger on the start-up icon. Tap App Info - Stop App. Then  Storage & Cache - Clear Candace 

Now try to start app. I don't like to clear data or remove app, until app else fails. Since this will delete any stored days that may have not synced. 

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