07-13-2023
21:42
- last edited on
07-14-2023
10:56
by
RodrigoMFitbit
07-13-2023
21:42
- last edited on
07-14-2023
10:56
by
RodrigoMFitbit
hi!
This issue happens with me too, kinda annoying to log into my Fitbit account again and again. And every time it requests for permissions, asks to pair the device, insists about the Google account (in which I would not like to migrate currently), and so on.
I have updated to the latest version: 3.85.1 - still the same.
Tried clearing the cache, rebooting the phone, and many more. Still the same.
Model: Charge 4.
Moderator edit: Subject for clarity.
Answered! Go to the Best Answer.
07-14-2023 11:11
07-14-2023 11:11
@Azopp Welcome to the forums. Thanks for reaching out about the Fitbit app logging you out constantly.
I appreciate the explanation and your initiative to try and solve this on your own. That used to happen to me, but after I updated the app, it stopped. Hence I find it odd, but I will be happy to assist you! I have not migrated to Google either. So this must be related to the app installed on your device. Have you tried deleting the app altogether and install it again? Usually clearing caché memory should do the work. However, I have come to the conclusion that it is better to delete the whole app and try again. Please be so kind to give it a try and monitor the app's behaviour after re installing. Thanks in advance!
07-14-2023 11:11
07-14-2023 11:11
@Azopp Welcome to the forums. Thanks for reaching out about the Fitbit app logging you out constantly.
I appreciate the explanation and your initiative to try and solve this on your own. That used to happen to me, but after I updated the app, it stopped. Hence I find it odd, but I will be happy to assist you! I have not migrated to Google either. So this must be related to the app installed on your device. Have you tried deleting the app altogether and install it again? Usually clearing caché memory should do the work. However, I have come to the conclusion that it is better to delete the whole app and try again. Please be so kind to give it a try and monitor the app's behaviour after re installing. Thanks in advance!