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App wont save excersice data after pressing finished - Android Oreo

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‎08-05-2018 01:46 - last edited on ‎08-06-2018 06:36 by Moderator Alum

‎08-05-2018 01:46 - last edited on ‎08-06-2018 06:36 by Moderator Alum

Hi! Since yesterday my exercise data are not saved in the app after I press finished. Steps and heart rate are saved as always in the app but not the exercise with the map and detailed heart rate. I have a Samsung A8 2018 running Android Oreo. I got the Alta HR just this week. Thanks in advance! 

 

Update: After reading another topic I rolled back to the 2.7 version of the app and now everything works fine.Smiley Happy It must be something with the 2.75 update.

 

Moderator edit: Merged replies

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‎08-06-2018 06:38 - edited ‎08-06-2018 06:40

‎08-06-2018 06:38 - edited ‎08-06-2018 06:40

Hi there @Herrjingjing. Good to see you in the Forums! 🙂

 

I'm very happy to hear that it's all working fine now and thanks for taking the time to let us know! If you need anything else in the future, I'll be happy to help you out!

 

PS. I'm moving your post to the Android app board for categorization purposes.

Ferdin | Community Moderator, Fitbit

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‎08-06-2018 09:46

In response to FerdinandFitbit

‎08-06-2018 09:46

Thank you I'll be sure to do that!

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