Apple to android switch problems

[lyndsey2018]

I've recently switched from apple to android and my reporting has changed. For my running challenges I have to provide evidence each month and on apple I had a report that showed distance for the current month and a running total on miles. Now on android I only get option for a 30 day report and no running mileage total???

[LanuzaFitbit]

A  very warm welcome to the Forums @lyndsey2018.

I'd like to take a close look into what could be happening. Could you take a screen shot of the information you got on your Apple device and the one that you get on your Android device so that I can visualize the situation myself?

Look forward to your reply. 

[lyndsey2018]

Hi there and thank you. 
I can't supply Apple **ahem** as I don't have the phone anymore. The android one is attached. You cannot see a total number of miles whereas the Apple one showed this but for the current month or January and a total is 35 miles ran so far.
Even more frustrating vis the fitbit website, I still can't get the information as that gives what I want but combines all activity as in walking and running when I only want run.
Please help and thank you 




Sent from Yahoo Mail on Android

[LanuzaFitbit]

Hey @lyndsey2018.

Since you replied from your email, the picture was not posted. Could you try posting it again by going into the Community itself. You can post the picture by using the 'Photos' button that shows when you're typing your reply. Check the picture below for reference:

 I'd really need to visualize the situation to make sure I fully understand. 

Look forward to your reply.