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Black Screen

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‎04-27-2020 04:25

‎04-27-2020 04:25

I have just charged my Fitbit. When I put it on I noticed that the time was wrong. I did a sync and now I have been left with a blank screen. Anyone any ideas ?

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‎04-27-2020 04:36

‎04-27-2020 04:36

Hi @Spencygirl ,

If you go to the Product help forum of the device you own, you might find some help over there.

(Broken Fitbits One, Charge 2 and 3). Using Charge 4 and Garmin fēnix 6. App vs 4.14 Samsung Galaxy A52. Android 14
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‎04-27-2020 10:51

In response to Corr

‎04-27-2020 10:51

@Spencygirl may I ask which of the possible 15+ Fitbit models you may be asking about? 

Have you tried a restart yet? Or contacted support? 

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‎04-28-2020 04:21

In response to Rich_Laue

‎04-28-2020 04:21

Hi, It is a Fitbit charge 2. I have tried different chargers, tried to reset and when you put it on the charger it doesn't vibrate any longer.

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