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Blank but lighted screen

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‎06-11-2018 21:39

‎06-11-2018 21:39

My fit it is charging and lighting up but the screen is blank and looks like an 70s TV screen with the snow. I've reset it three times. 

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‎06-12-2018 11:21

‎06-12-2018 11:21

Hi, @Mooseslilsis! In that case, I would try getting in touch with Fitbit Support directly.

MakMak | Community Council

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‎06-12-2018 11:50

In response to MakMak

‎06-12-2018 11:50

Thank you I did and my fir bit is having to be replaced. 
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