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Blank home Screen on Android

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‎06-26-2023 14:31

‎06-26-2023 14:31

I have been having trouble seeing the options on the home screen on the Fitbit app. I uninstalled the app, reinstalled the app and cannot sign in now. 

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6 REPLIES 6

‎06-26-2023 14:35

‎06-26-2023 14:35

I had the same issue. Everything went blank. I logged out, not I can't sing back in (Using Google Sign In).

Best Answer

‎06-26-2023 14:43

In response to Diabolush

‎06-26-2023 14:43

Hopefully they're working on fix for this.

Best Answer

‎06-26-2023 15:29

‎06-26-2023 15:29

I tried to uninstall the Charge 5 and it said Fitbit.com is down for maintenance. It's been over an hour since my last sync.

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‎06-26-2023 17:02

In response to TS1973

‎06-26-2023 17:02

I'm not even getting a 'down for maintenance ' alert. Just a 'Something went wrong...go back' notification

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‎06-26-2023 17:38 - edited ‎06-26-2023 17:45

In response to djstone82

‎06-26-2023 17:38 - edited ‎06-26-2023 17:45

That's what I get now after talking to Fitbit tech support and they had me uninstall and reinstall the app from my phone.

BTW...friend of mine who uses gmail and an Apple phone says hers is working fine. 

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‎06-26-2023 18:35 - edited ‎06-26-2023 18:54

‎06-26-2023 18:35 - edited ‎06-26-2023 18:54

Same issue.  Mine works at least if I use mobile data ONLY.  It stopped working on wifi with the app update.

Maybe that's a temp workaround for now.

Nevermind.  It only worked six times.

 

Best Answer