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Blank screen

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‎06-07-2018 20:34

‎06-07-2018 20:34

All of a sudden my FitbitBlaze screen is black, but the charge lights on the back are flashing green. All the while in the middle of a yearly 100 day step program.

Has it met its death?

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5 REPLIES 5

‎06-08-2018 04:41

‎06-08-2018 04:41

I have exactly the same issue today. it turned off all of sudden. I tried to reset it , it worked for few minutes and then same issue. Maybe a bug or update occured the issue?

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‎06-09-2018 06:17

In response to Maggie906

‎06-09-2018 06:17

I called FitBit, she had me to plug it into my computer after trying to reset it didnt help. I'm glad it came back to life, I missed out on previous steps!Hope urs is functioning properly, as well.
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‎06-09-2018 06:24

In response to SimplyJaye

‎06-09-2018 06:24

Hello, I called fitbit too, but they did not tell me to plug into the pc.
What did you do and worked ?
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‎06-29-2018 16:22

‎06-29-2018 16:22

This happened to me to. Is it the update???

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‎07-10-2018 05:25

In response to red2goldie

‎07-10-2018 05:25

I do not know, I tried to reset and it did not work.

 

I sent it to service, unable to fix it and they gave me money back, so I bought versa

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