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Blaze not receiving notifications when phone is silent

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‎07-14-2017 00:32 - last edited on ‎07-17-2017 04:19 by Fitbit Moderator

‎07-14-2017 00:32 - last edited on ‎07-17-2017 04:19 by Fitbit Moderator

Hello all,

 

I recently purchased a Fitbit Blaze and I have spent the last several hours looking through the forums and researching any solutions but I haven't come across any. I am using a Nexus 6P Android device. When I put my phone into "silent" mode, my Fitbit Blaze does not receive any notifications (texts, emails, etc.). It is only when I put my phone on vibrate will it send the notifications to my Fitbit Blaze. Does anyone know how to set up the Fitbit so that I will still receive notifications when my phone is on silent? (I do NOT have my phone on "do not disturb". It is simply on "silent" mode.)


Thank you!

 

EDIT: I realized that it was in fact on "Do Not Disturb" mode (or DND). Browsing through other forum threads, some users recommended using the app called "Fit Notifications", which allows you to set the app notifications to display while on DND mode. As your are setting up your Fit Notifications app, it will prompt you to go into your the Fit Notifications app settings to change the notifications to "Priority". You then have to change your DND to "Priority" mode using the "quick settings" (swipe down while you're on the home screen). Now, my phone is on silent and my Fitbit Blaze is still receiving notifications from "Fit Notifications" (includes notifications from: Chomp SMS, Google Hangouts, Messenger, Gmail, WhatsApp). Hope this helps!

 

 

Moderator edit: updated subject for clarity

Best Answer
1 REPLY 1

‎07-15-2017 09:15

‎07-15-2017 09:15

Hi there, @jl224! Thanks for joining us! Heart I'm so glad to hear that you figure out your situation. It is always good to check your phone's settings also for this type of features. 

 

Also, thanks for sharing your solution so others can use it too.

 

I hope you have a nice weekend and make sure to check out our cool discussion boards before you leave! 

Solange | Community Moderator, Fitbit
Best Answer