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Blaze not syncing texts with Note 7

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‎08-23-2016 12:13

‎08-23-2016 12:13

I just got my note 7 and did a complete re set up with my blaze. The calls and claendar sync fine but it keeps defaulting to an unused messaging app for texts, I have tried manually selecting the different listed messagin apps to no avail. In the past I just had to reset my default app in my phone restart and fitbit would automatically transfer over to my default setting. Please help

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‎08-24-2016 06:08 - edited ‎08-26-2016 08:33

‎08-24-2016 06:08 - edited ‎08-26-2016 08:33

Welcome to the Community @tftfthrower001. The reason why your tracker is not successfully connecting with your phone is because Samsung Galaxy Note 7 is not a compatible phone. I recommend checking our list of compatible mobile devices for any update.  However, keep in mind that you can always sync and setup your tracker with a computer and a compatible phone. For setup instructions click here and syncing click here. 

 

See you around! Woman Wink

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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