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Blaze shows previous caller's ID

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‎10-30-2019 11:14 - last edited on ‎10-31-2019 16:51 by Fitbit Moderator

‎10-30-2019 11:14 - last edited on ‎10-31-2019 16:51 by Fitbit Moderator

Android Phone, when someone calls me the blaze vibrates and tells me who is calling. Except it now tells me that the person BEFORE the current person is calling Me! So weird. 

 

Moderator edit: updated subject for clarity

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‎10-31-2019 16:50

‎10-31-2019 16:50

Hi @Natalie102. Welcome on board.

 

Thanks for bringing this to my attention. I understand your point of view, and let me help you out with this. Please let me share that our team is aware that some of our Android users are seeing the previous caller's ID on their Fitbit devices, and they're currently investigating this situation to bring a resolution as soon as possible. While there isn't a time frame for the fix, be sure to keep the Fitbit app up-to-date.

 

I'll be around if you have another question.

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