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Blaze stopped syncing with Android Oneplus

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‎11-20-2016 13:12

‎11-20-2016 13:12

My blaze now refuses to sync or even pair with a Oneplus one Android phone.

I have tried on two Android phones.
The Blaze syncs with my wifes IPad fine, but refuses to connect to either of our phones.

Using latest fitbit App and yes uninstalled and reinstalled numerous times.

Android 6.0.1

Fitbit please fix syncing issues before creating new tile interface.......going to be seriously looking for android smart watch replacement in Black Friday sales !!!!!!!!!!
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3 REPLIES 3

‎11-21-2016 03:10

‎11-21-2016 03:10

It's great to see you around @Cactus72. Thanks for troubleshooting this inconvenience by yourself. I recommend first, checking if your phone is a compatible mobile device. After this, follow our syncing troubleshoot.

 

I hope this helps, let me know the outcome. Woman Happy

Alejandra | Community Moderator, Fitbit

If you like something I recommended, I encourage you to mark that reply as "Best Answer". 🙂

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‎11-21-2016 10:00

In response to AlejandraFitbit

‎11-21-2016 10:00

@Cactus72 is the Blaze still connected through BT to your wife's iPad? You might need  remove it from the iPads Bluetooth settings screen.

 

 

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‎11-29-2016 01:36

‎11-29-2016 01:36

Mine too. Oneplus two is no longer syncing after owning a blaze since they came out. Before that had one of the other ones. Problem is in latest update, not the hardware. Can we fail back to the previous version? If not this junk is going in the bin and I'll get something else not fitbit related.
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