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Blaze won't sync even after firmware update

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‎11-06-2017 19:13

‎11-06-2017 19:13

I hadn't much trouble with syncing until i got my Pixel XL with Oreo. Now, it only syncs once every 36-48hrs. I get no notifications, no steps logged on the app, and no sleep tracked. I have done all the troubleshooting, repeatedly. Hoped the firmware update in October would help, alas it has not. Any new suggestions? Other than restarts of phone and blaze, uninstall/reinstall of app, bluetooth on/off?

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‎11-06-2017 23:19

‎11-06-2017 23:19

@bwright2017,

If you have the 2.61, Force Stop Fitbit. Since getting 2.61 I have had various intermittent issues. Force Stop fixes most of them. Being out of town when the update was received, I'm not sure how much is due to travel situations.

 

Hope this helps and have a Terrific day!

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‎11-06-2017 23:19

‎11-06-2017 23:19

@bwright2017,

If you have the 2.61, Force Stop Fitbit. Since getting 2.61 I have had various intermittent issues. Force Stop fixes most of them. Being out of town when the update was received, I'm not sure how much is due to travel situations.

 

Hope this helps and have a Terrific day!

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‎11-08-2017 13:52

In response to Goosse1962

‎11-08-2017 13:52

Thanks, @Goosse1962.  I have Force Closed when it hasn't/won't sync after several hours, and that does the trick every time.  Wonderful solution for my issue.

Have a great day and safe travels.

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